We get it. Sometimes, things don’t fit quite right. That’s okay.

We want you to love your PEAQ pieces — and feel great in them. So we’ve made returns and exchanges simple.

Return Window

You have 21 days from the delivery date to request a return or exchange.

 Eligibility

To be eligible, items must be:

• Unworn and unwashed
  

• In original condition with tags attached
  

• Returned in original packaging
  

Items marked Final Sale are not eligible for return or exchange.

Exchanges

Need a different size or style?

We offer free exchanges within the UK. Just email support@peaqactive.com with your order number and what you’d like to swap. We’ll take it from there.

Returns & Refunds

To request a return, email support@peaqactive.com with your order number and reason.

We’ll guide you through the process.

• UK Returns: Free via tracked service
  

• International Returns: Return shipping cost is the customer’s responsibility
  

• Refunds: Processed within 5–7 business days after we receive and inspect the item
  

Need Help?

We’re here to support your evolution.

Reach out to us anytime at support@peaqactive.com — we’ll make it right.